Choose what you want Coursework Example | Topics and Well Written Essays - 500 words

Choose what you want - Coursework Example The DIAD has also been put under tests that most smartphones cannot survive, and these include; heat, cold, torrential rain and drop from six feet. UPS’s investment in IT will help it achieve strategic business objectives in the following ways. Financial Strategic Objectives: UPS will be able to achieve its financial objectives since investment in IT will win it more loyal customers. More customers mean more profits and UPS will experience a financial growth. Customer Strategic Objectives: by investing in IT, UPS is improving its customer’s service approach. Customers are enjoying working with UPS with every technological advancement that they make. Customer satisfaction is important to customer retention and obtaining new customers. Operational Strategic Objectives: UPS’s investment in IT will see the parcel delivery company grow into the most technologically advanced company and thus will always be ahead of its competitors in the market. Their services will also be of high standard due to the efficiency of IT in business, for example, the use of cameras to document the extent of damage on a parcel will improve the handling of packages by the drivers. Moreover, UPS will be able to realize improved communication with the improvement in IT that is important in the development of operational strategic objectives as communication between a customer and the company improves the efficiency of any business. Ultimately, learning Strategic Objective: drivers employed by UPS have to learn how to use the new technology in package delivery and they have to be good at it. Good performance by the drivers and other staff members in use of IT in their job. The company will, therefore, be able to achieve its Learning Str ategic Objectives by training its employees on emerging trends in the IT